Date last modified: November 4, 2025.
Web page: www.krunatech.com
Owner: KRUNA Tech Solutions
Introduction
KRUNA Tech Solutions respects the privacy of its users and is committed to maintaining the security and confidentiality of all personal data collected through our website. This Privacy Policy explains what data we collect, how we use it, and your rights under the Bosnia and Herzegovina Personal Data Protection Act and the EU General Data Protection Regulation (GDPR).
Data We Collect
Through our website, we collect the following types of personal data:
- Name and surname
- Email adresses
- Phone number (if voluntarily provided by the user)
- Company name and position (if provided in the contact form)
- Messages and questions from users
This data is collected exclusively through the contact form for the purpose of communication and to provide the requested information and services.
How Data is Used
KRUNA Tech Solutions uses the collected data exclusively for the following purposes:
- Responding to inquiries submitted through the contact form
- Preparing offers and proposed solutions
- Improving the quality of our services and enhancing the user experience
- Sending information about new services, only with the user’s consent
Personal data will not be sold, rented, or shared with third parties, except where required by law or when engaging trusted partners who provide specific services on our behalf (e.g., hosting, email services).
Cookies
Our website may use cookies for analytics and to enhance site functionality. Cookies do not contain personal data, and users can delete or disable them at any time through their web browser settings.
User Rights
In accordance with the GDPR, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Request limitation of data processing
- Object to the processing of your data
- Request data portability
To exercise your rights, you can contact us at: info@krunatech.com.
Data Security
The data we collect is stored on secure servers and is accessible only to authorized personnel at KRUNA Tech Solutions. We implement technical and organizational security measures to prevent unauthorized access, misuse, or loss of data.
Data Transfer Outside of Bosnia and Herzegovina
If we cooperate with international partners (e.g., cloud service providers or IT suppliers), data may be transferred outside Bosnia and Herzegovina, but only to countries that ensure an adequate level of data protection in accordance with GDPR standards.
Data Retention
Personal data is retained only for as long as necessary to fulfill the purpose for which it was collected, or until the user requests its deletion.
Contact Information
For any questions regarding the processing of personal data, you can contact us at:
KRUNA Tech Solutions
Email: info@krunatech.com
Web: www.krunatech.com
Privacy Policy Changes
KRUNA Tech Solutions reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, along with the updated effective date.
